IN REACTION TO THE CORONA VIRUS – COVID – 19
First and foremost, our sympathies go out to the victims of COVID-19. Sunshine Pools & Hot Tubs biggest priority is the health and safety of our employees and all our customers.
From an in-store perspective our staff has been instructed to consistently clean surfaces and areas with proper cleaning supplies and disinfectants where customers could frequently contact such as cash out counters, service area counters, water testing areas and frequently used door handles. As well as to wash after handling every water sample. All bottles will be sanitized before putting out for customers to take home.
We have implemented an exterior water sample drop off system. Bring your water sample to our location, fill out the form and leave by the door. Take a new bottle with you. We will email you your results.
We are currently working out the logistics to implement a water care product free delivery rotation. Stay tuned to our social media sites, and customer emails for more information. Not on our mailing list? Please send your request to email@example.com and we will keep you in the loop.
We ask all customers, that if they are showing any symptoms of being sick or not feeling well in any way, that you please reschedule your visit to our store. We also ask that if you, a family member or anyone that you have made contact with has traveled outside of Canada, that you reschedule your visit to our store after a 14 day period from that exposure period from that contact point. We also ask that you understand that we will be implementing a two arm’s length distance from all customers and co-workers.
TEMPORARILY ENCOURAGING ONLINE BUSINESS
Although we love seeing our customers in the store, until the Coronavirus scare has become less of a public safety threat, and for the health and safety of our staff and customers, we are encouraging more use of our online services which eliminate social contact while still fulfilling the needs of our customers. We understand the fear and anxieties that COVID-19 has created around social encounters and being in public which increases the risk of exposure. We also understand that it is important for you to continue to look after your Pool and Spa equipment and water maintenance to ensure safety to both your bathers and your equipment.
During this time, we have “temporarily” altered a few of our existing services to ensure the health and safety of our customers as a top priority.
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Advice for the backyard adventurers
Luckily for all of us, our backyard pools / hot tubs are still a safe haven for us and our families. However, pool owners tend to be a popular neighbor/friend and social gathering place. Having said that, it is advisable that larger social gatherings around the pool this season may want to be avoided until the COVID-19 outbreak is declared under control by public health officials. Keep your backyard oasis a safe environment for you and your family this season so that you can obtain many hours and days of safe enjoyment while still being within your home.
From all of us at Sunshine LeisureScapes, we wish all of you safety and health during this time. Be safe!